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How do I make a booking?
- Booking can be made online only
- Click Here for Airport Transfers Online Booking
- Click Here for Cruise Port Transfers Online Booking
- Click here to request a booking by email
- Bookings over the phone are not accepted
How do I make payment?
- All Credit Cards are accepted
- PayPal payments are accepted
- Cash payments are not accepted
- Driver and guides are not allowed to collect payments
- In order to confirm a booking, payment must be made in advance
- We manage the safest online payment platform on the market
How do I meet the driver on Airport/Cruise Pick Up?
- The driver is going to be waiting with a signboard showing your name.
- The meeting point will be at the arrivals hall, after going through customs (Easy to find).
- You will see several drivers holding signboards, just look for your name
- Our fares are all-inclusive. Nothing will be charged up on arrival.
- Some destinations might have particular instructions for pick up, you will be informed on booking.
What will happen if there is a delay on my flight?
- We will follow up on your flight status online. If there is a delay, the driver will wait.
- If you miss your plane and you board a new flight with a different number you will have to send us this information.
At what time the driver will pick me up when going to Airport?
- Pick up from your hotel can be decided by the passenger on booking
- We suggest 3 hours before the departure of your flight.
- Please note that Spanish cities might have heavy traffic during high season
- If you want to set a different pick-up time for particular reasons just contact us.
- Published prices are based on 1 suitcase and 1 carry-on per person
- We manage VANS and MINIBUSES that can carry lost of luggage
- Please contact us and we will offer you the best vehicle option
How can I make a change my booking?
- Please reply to the confirmation email sent by our system on booking
- Include the requested changes in your message
- We will update your booking and generate a new confirmation
How can I cancel my booking?